No distance out of town and postal services are found in a multipurpose store.
From experience, books (say, a techncial edition not readily available in this country) or spares, arrive within a week from overseas after purchase on-line for lower cost than local.
The wonders of email are heralded with good reason. But look at all the email communications that are on-auto and state 'do not reply' and the contact page that is a one way thing.  E-mail is not necessarily the method of choice between business and outsiders.
There is no expectation that a professional would engage in email correspondence but even email to a specific department about upcoming arrangments, for example, and other pertinent instances, free of raves, are lucky to elicit a reply.